COVID-19 Update
With some carrier services experiencing unexpected delays in transit or slight delays in providing tracking details, we appreciate your patience and understanding in advance. It's our top priority to make sure your orders get delivered to you as soon as possible.
Exceptions
Kindly note that there are some exceptions because our carriers can't ensure safe delivery to those addresses and there's nothing worse than a lost package. Besides, please put your address with details on the street number/building number if you have one.
We cannot ship to P.O. Boxes, APO/FPO/DPO addresses if you are in the United States and choose Express Shipping; however, you could ship to P.O. Box addresses if you choose Standard Shipping instead.
We cannot ship to any P.O. Boxes, APO/FPO/DPO addresses if you are NOT in the United States for any types of shipping methods.
The shipping fee and shipping time might differ between contiguous United States and other Insular area (e.g., Puerto Rico).
Customs Duties
Shipments from all of our warehouses are delivery duty unpaid. Therefore, any and all customs or import duties are charged once the parcel reaches its destination country. If any, these charges must be paid by the customers.
Customers take full liability for all return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes.